more than four people (non-smokers only) are permitted to stay
in the property. The number must be entered on the booking form
and must not be exceeded. Please enquire. We reserve the right to
terminate the hire without notice and without refund for a breach
of this condition.
One well behaved
small dog may be allowed at the property owner's discretion. Cats
and other pets are not permitted. If you wish to bring your dog
you must discuss this with the owner before you make your booking.
A dog is accepted on the understanding that it will not
be allowed on beds or chairs and will not be left alone
in the house at any time. Please ensure that the courtyard is
cleared of any deposits before you leave.
To secure your booking you must submit a booking form
and pay a non-returnable deposit of 25% of the total holiday rental
within five days of your telephone/email reservation. We will
hold the property for you for those five days only. The balance
of the rental is due 28 days before the start of your holiday.
and departure times
The property will be available from 4
pm on the day of arrival and MUST
BE VACATED NO LATER THAN 10 AM ON THE DAY OF DEPARTURE..
This is important because our housekeeper works to a tight
schedule on 'changeover day' and needs to start work promptly.
and return of keys
of where to collect and deposit the keys will be provided before
your holiday date.
the holiday be cancelled, every effort will be made to re-let
the property but, if this is not possible, you will be liable
for the full cost of the holiday. If we are able to relet the
property, then your deposit will be refunded less an administration
charge of £25.00. It is recommended that you take out holiday
Windows and doors must be kept
securely closed and locked at all times when you are not in the
Please contact Heritage Hideaways on 01502 724782 to report
any damage, breakages or other problems which occur during your
We do not accept any liability
for loss, damage, injury or accident to the tenant or any of the
party, or to their property.